09 / Data rights
Your data, your request.
How to request access, correction, deletion, or clarification about personal information held by TwinForge.
Effective 31 August 2026 / TwinForge, Oman
01
What you can request
You can ask what personal information we hold about you, request a correction, ask us to delete it, or ask for an explanation of how it is used. These requests cover information submitted through checkout, contact forms, custom requests, and customer support.
02
How to request it
Email Hello@twinforge.cc with “Data request” in the subject and enough detail for us to locate the record. We may ask for reasonable verification so we do not disclose another person's information.
03
Limits and timing
We may retain limited information when necessary for an active order, refunds, accounting, security, fraud prevention, or legal obligations. We will explain any limitation and respond as soon as reasonably possible.
04
Related policy
Read the Privacy policy for the categories of information we collect and the services that help us operate the site.